账号注销说明

一、账号注销入口

App 内入口：打开日日是好日，进入“吾心斋”或侧边栏，点击“本机设置”，在“斋主资料”区域选择“账号注销”。

网页入口：你可以直接访问“申请注销账号”页面，无需登录网页，通过 privacy@daydayup.life 发起申请。我们会在收到完整申请并完成身份核验后，于 15 个工作日内完成核查和处理，或在该期限内说明处理进展。

二、注销前请确认

• 账号注销是不可逆操作。注销完成后，你将无法继续使用该账号登录、同步或找回相关个人记录。
• 昵称、头像、登录标识、修持记录、功德统计、称号、签到、报告、收藏、设备和会话信息将被删除或匿名化处理。
• 依法需要保留的审计、安全日志、争议处理记录等信息，会在法定或必要期限内继续保存，并仅用于法定义务、安全和争议处理目的。
• 如账号存在投诉、争议、安全风险或法律法规要求暂缓处理的情况，我们可能需要先完成核验或处理后再注销。

三、如何提交申请

• 请优先使用账号绑定的邮箱发送邮件；如无法使用，请在邮件中提供可验证的手机号、邮箱或第三方登录方式。
• 邮件收件人：privacy@daydayup.life。
• 邮件主题：账号注销申请。
• 邮件内容建议包含：账号昵称、登录方式、绑定邮箱或手机号、申请注销原因（可选），以及“我已知晓账号注销后无法恢复，并申请注销日日是好日账号”。

四、账号身份验证

为避免他人冒用你的账号发起注销，我们会进行必要的账号身份验证。验证方式可能包括绑定邮箱确认、手机号验证码、第三方登录确认、近期登录信息核对或其他合理方式。

若无法完成身份验证，我们可能无法继续处理注销申请，并会告知你补充材料或重新发起申请。我们不会要求你提供账号密码或完整验证码。

五、处理时限与结果通知

收到完整申请并完成账号身份验证后，我们会在 15 个工作日内完成注销核查和处理，或在该期限内说明处理进展。

注销完成后，我们会通过你提交申请的邮箱或其他可联系渠道通知结果。完成后，账号登录状态会失效，相关数据进入删除或匿名化流程。

六、撤回注销申请

在注销处理完成前，你可以通过原申请邮箱回复“撤回账号注销申请”。如注销已经完成，账号和相关数据无法恢复。

七、其他个人信息请求

如你只希望访问、更正、复制或删除部分个人信息，或撤回某项授权，无需注销账号。你可以通过本机设置、系统权限设置或 privacy@daydayup.life 联系我们处理。

1. Entry

In the app, open DayDay Up, go to Profile or the side drawer, tap Local settings, and choose Account deletion in the Account section.

Outside the app, use the Request Account Deletion page without signing into the website and email privacy@daydayup.life. We will complete review and processing within 15 working days after receiving a complete request and verifying the account, or explain progress within that period.

2. Before You Delete

• Account deletion is irreversible. After completion, you cannot sign in, synchronize, or recover personal records through that account.
• Nickname, avatar, login identifiers, practice records, merit statistics, titles, sign-ins, reports, favorites, devices, and sessions will be deleted or anonymized.
• Audit, security, and dispute records that must be retained by law or necessity will be retained only for those purposes and only for the required period.
• An unresolved complaint, dispute, security risk, or legal hold may require verification or resolution before deletion can be completed.

3. How to Request

• Send the request from your bound email where possible, or provide another verifiable email, mobile number, or third-party login method.
• Recipient: privacy@daydayup.life.
• Subject: Account deletion request.
• Include your nickname, login method, bound email or mobile number, an optional reason, and a clear statement that you understand the deletion cannot be undone.

4. Identity Verification

We use reasonable account verification to prevent unauthorized deletion. This may include confirmation through a bound email, mobile verification, third-party sign-in confirmation, recent login checks, or another proportionate method.

If verification cannot be completed, we may request additional information. We will never ask for your account password or a complete one-time verification code.

5. Timing and Notice

After receiving a complete request and verifying the account, we will complete review and processing within 15 working days, or explain progress within that period.

We will notify you through the request email or another available channel. Account sessions will be invalidated and associated data will enter deletion or anonymization processing.

6. Withdraw a Request

Before deletion is completed, reply from the original request email with “Withdraw account deletion request.” Once deletion is complete, the account and related data cannot be restored.

7. Other Privacy Requests

You do not need to delete your account to request access, correction, a copy, deletion of selected data, or withdrawal of consent. Use the app settings or contact privacy@daydayup.life.